2021 started with a “shot of hope” as COVID-19 vaccinations, as well as boosters, were made available to our community and staff. Even so, our organization continued to face new COVID-19 challenges throughout the year as new variants of the disease emerged.
Our more than 18,000 Norton Healthcare Heroes have continued to show what courage looks like. Throughout the pandemic, they set us apart as a health care system people can rely on and look to for guidance during uncertain times. Through the expansion of our hospital campuses to the opening of new facilities, from increased services and innovative care options to new community partnerships, our team members provided thoughtful leadership, care and guidance.
Our Norton Healthcare family truly is why more people look for the “N” over any other health care system in our market. On behalf of the board of trustees and our senior leadership team, we want to thank our employees for their tireless efforts in offering compassion and creating great human interactions while providing high-quality, safe care for our community. These past few years have not been easy, and we know it has taken a toll on so many. However, their commitment through it all has allowed us to remain steadfast in our pursuit of innovation and healing.
We invite you to review this edition of the Report to Our Community with that same feeling of hope from the beginning of 2021. Our team has proven we can weather whatever comes our way — even a global pandemic — together. As you scroll through the report, know that our honors and achievements have even greater significance because they were accomplished while overcoming the continued challenges of COVID-19 for a second year.
2021 was a year we will remember for the resiliency and support of our staff. 2022 is a year we are proud of as we extend the commitment of health access to our community with the announcement of building our new Norton West Louisville Hospital. We invite you to stay tuned for additional updates on this great project as well as the many more initiatives and achievements to come.
Stay Safe. Keep the Faith.®