2018 REPORT TO OUR COMMUNITY

The “N” in our logo signifies a legacy of compassionate care and service that began with our namesake, The Rev. John N. Norton, in 1886. It’s why each year more than 600,000 people look for the N when they need health care services. It’s the reason more than 15,000 individuals choose to grow their careers at Norton Healthcare. It’s also why our community calls on us for support. In 2018, we provided more than $165 million in community benefit through charity care, educational programs, public service and support for other organizations.

More than 130 years after our founding, Norton Healthcare remains committed to caring for the health of our growing community. Through investments such as a $125 million renovation and expansion of Norton Audubon Hospital, we expanded access to care and added needed services. We raised funds through events including Bike to Beat Cancer and the Festival of Trees & Lights to support important initiatives that improve the health of our community. At Unity Jam, we provided children and their families with access to health resources at a fun back-to-school family event that included free backpacks filled with school supplies.

This report highlights these and many additional ways Norton Healthcare is committed to Greater Louisville.

You’ll also discover how we are making it easier to receive care, while remaining focused on safety and quality.

Our ability to serve our patients and community would not be possible without our dedicated providers and team members, as well as the support of our volunteers and donors through the Children’s Hospital Foundation and Norton Healthcare Foundation.

Thank you for viewing Norton Healthcare’s annual Report to Our Community. We are grateful to you for choosing to look for the N.

Russell F. Cox
President
Chief Executive Officer

Michael W. Gough
Executive Vice President
Chief Operating Officer

OUR MILESTONES

COMMUNITY BENEFIT

Our community also benefited from the support of our two foundation offices

NORTON HEALTHCARE FOUNDATION

The Norton Healthcare Foundation raised $5.5 million and granted more than $4.3 million benefiting multiple areas of care throughout our adult-service facilities, including:

  • Renovations at Norton Audubon Hospital and Norton Hospital
  • Construction of a Healing Garden at Norton Cancer Institute – Brownsboro
  • Support of Norton Cancer Institute initiatives
  • Support of pastoral care services for patients, their families and staff members at all Norton Healthcare adult-service facilities
  • Program support for integrative medicine initiatives for Norton Neuroscience Institute
  • Educational opportunities for the community and caregivers
  • Support of nursing staff to obtain oncology-certified nurse designations

CHILDREN’S HOSPITAL FOUNDATION

The Children’s Hospital Foundation raised $12.9 million and granted more than $12.6 million in investments to our pediatric-service facilities, including:

  • The Jennifer Lawrence Cardiac Intensive Care Unit at Norton Children’s Hospital (scheduled to open in December 2019)
  • Renovation and upgrades of the neonatal intensive care units at Norton Children’s Hospital and Norton Women’s & Children’s Hospital, including the purchase of the NicView webcam system
  • Norton Children’s Prevention & Wellness
  • Workforce, expansion of technology and accreditation for the Wendy Novak Diabetes Center
  • Educational opportunities and advanced certifications for staff

Download a PDF of Norton Healthcare’s community benefit for 2018.

MISSION

Norton Healthcare’s purpose is to provide quality health care to all those we serve, in a manner that responds to the needs of our communities and honors our faith heritage.

VISION

We will be the region’s most comprehensive, strongest and preferred health care organization, setting the standard for quality and caring.

VALUES

At Norton Healthcare, we will:

  • Respect every person
  • Set the standard for quality and caring
  • Continually improve care and service
  • Demonstrate stewardship of resources
  • Accept accountability for results
  • Succeed with integrity

FAITH HISTORY

Norton Healthcare’s faith history includes its founding organizations and other faith communities: the Episcopal Church, United Methodist Church, United Church of Christ, Presbyterian Church and Roman Catholic Church.