We’re still feeling the effects of the coronavirus global health crisis more than halfway through 2020. As we look back on 2019, we can rest assured we delivered on our mission. We also can find great hope in the successes, innovations and growth gained during 2019, which helped strengthen our focus on providing high-quality, safe care for our community during this unprecedented time.

We invite you to review this edition of the Report to Our Community with a different lens — one that sees the great work accomplished and strides made in 2019 that allowed us to build on our proven strength and inspired us to endure.

Our mission calls us to respond to the needs of our community. Today, our community needs us in ways perhaps never felt before. We will remain trusted pillars of community support and expertise throughout this crisis and beyond. We also call on you, our community, to help us during this time of uncertainty. That means understanding that access and delivery of our health care services will continue to evolve. It means embracing our responsibility for the impact we have on the health and safety of our patients, community and one another. It also means continuing to be kind and compassionate to our neighbors — especially those who are most vulnerable.

Stay safe and keep the faith.

Russell F. Cox
Chief Executive Officer

Michael W. Gough
Executive Vice President
Chief Operating Officer



Our community also benefited from the support of our two foundation offices


The Norton Healthcare Foundation awarded more than $4 million in grants for capital, programs and patient financial assistance to the adult-service hospitals, including:

  • The purchase of a new Norton Healthcare Mobile Prevention Center
  • Establishment of a Genomics Platform and Precision Medicine Program
  • Renovation of our diagnostic Breast Center in Norton Healthcare Pavilion
  • Funding participation in the HepConnect regional initiative to address the increase in hepatitis C infections
  • Purchase of equipment for our Norton Neuroscience Institute telestroke system
  • Supporting nurses in obtaining oncology-certified nurse designation


The Norton Children’s Hospital Foundation awarded more than $11 million in grants for capital, programs and patient financial assistance to Norton Children’s Hospital, Norton Women’s & Children’s Hospital and Norton Children’s Medical Center, including:

  • Construction of the Jennifer Lawrence Cardiac Intensive Care Unit at Norton Children’s Hospital
  • Renovation and upgrades of the neonatal intensive care unit and “Just for Kids” Critical Care Center (pediatric intensive care unit)
  • Purchase of a new “Just for Kids” Transport Team ambulance
  • Continued funding of Norton Children’s Prevention & Wellness
  • Establishment of the Ulmer Family Wellness Program at Norton Children’s Medical Associates – Broadway
  • Funding for staff educational opportunities and advanced certifications

Download a PDF of Norton Healthcare’s community benefit for 2019.

Click to view our leadership teams.


Norton Healthcare’s purpose is to provide quality health care to all those we serve, in a manner that responds to the needs of our communities and honors our faith heritage.


We will be the region’s most comprehensive, strongest and preferred health care organization, setting the standard for quality and caring.


At Norton Healthcare, we will:

  • Respect every person
  • Set the standard for quality and caring
  • Continually improve care and service
  • Demonstrate stewardship of resources
  • Accept accountability for results
  • Succeed with integrity


Norton Healthcare’s faith history includes its founding organizations and other faith communities: the Episcopal Church, United Methodist Church, United Church of Christ, Presbyterian Church and Roman Catholic Church.